Terms and Conditions
SHIPPING AND RETURNS
SHIPPING
Orders will be shipped within 2-3 business days. We typically ship via UPS Ground (with detailed tracking). Note that the UPS packages will not require a signature upon delivery and may be left at the door. We also offer USPS Priority Mail shipping. Priority Mail is available in a flat-rate envelope, a medium sized flat rate box, and in a shipping tube. USPS will typically arrive faster than UPS Ground. The final option is local pickup. If you are in the San Francisco Bay Area and would like to meet in Redwood City or the Peninsula, select this option.
INTERNATIONAL SALES
Please contact us if you would like shipping prices on international delivery.
RETURNS
Products purchased from Marbled Edge can be returned within 30 days of purchase, provided that the items are in resellable condition. A restocking fee may be imposed if the item is not in resellable condition, or has obvious signs of being used. Special order items may not be returnable. Please contact us first for special order items.
Note that shipping will not be refunded, and additionally, we do not pay return shipping costs. Please ensure you use a shipping method that includes confirmation of delivery. To obtain a return authorization number, send an email or call us with your order number and the product you would like to return. A replacement product, store credit, or refund will be issued when the product arrives to us. Our shipping address and contact information can be found by clicking on the Contact link on the main menu. Thank you for shopping with us, and we look forward to helping you with any questions you might have.
PRIVACY POLICY
Introduction
The site editor takes your right to privacy seriously, and wants you to feel comfortable using this website. This privacy policy deals with personally-identifiable information (referred to as “data” below) that may be collected by this site. This policy does not apply to other entities that are not owned or controlled by the site editor, nor to persons that are not employees or agents of the site editor, or that are not under the site editor’s control.
- Collection of data
Registration of a user account on this site requires only a valid e-mail address and a user name that has not been used already. You are not required to provide any other information if you do not want to. Please be aware that the user name you choose, the e-mail address you provide and other information you provide may render you personally identifiable, and may possibly be displayed on this website intentionally (depending on choices you make during the registration process, or on the way in which the site is configured) or unintentionally (such as, but not limited to, a successful act of intrusion by a third party). As on many websites, the site editor may also automatically receive general information that is contained in server log files, such as your IP address, and cookie information. - Use of data
Data may be used to customize and improve your user experience on this site. Efforts will be made to prevent your data being made available to third parties unless provided for otherwise in this Privacy Policy; (ii) your consent is obtained, such as when you choose to opt-in or opt-out for the sharing of data; (iii) a service provided on our site requires interaction with a third party; (iv) pursuant to legal action or law enforcement; (v) it is found that your use of this site violates this policy, terms of service, or other usage guidelines, or if it is deemed reasonably necessary by the site editor to protect the site editor’s legal rights and/or property; or (vi) this site is purchased by a third party, in which case that third party will be able to use the data in the same manner as set forth in this Policy. In the event you choose to use links that appear on this website to visit other websites, you are advised to read the privacy policies that appear on those sites. - Cookies
Like many websites, this website sets and uses cookies to enhance your user experience, such as retaining your personal settings. - Minors
People aged thirteen or younger are not allowed to become registered users of this site. - Editing or deleting your account information
This site provides you with the ability to edit the information in your user account that you provided to during the registration process, by visiting the “My Account” link above. You may request deletion of your user account by contacting the webmaster. - Changes to this privacy policy
Changes may be made to this policy from time to time. You will be notified of substantial changes to this policy either through the posting of a prominent announcement on the site, and/or by a message being sent to the e-mail address you have provided, which is contained in your user settings. - NO GUARANTEE
While this privacy policy states standards for maintenance of data, and while efforts will be made to meet the said standards, the site editor is not in a position to guarantee compliance with these standards. There may be factors beyond the site editor’s control that may result in disclosure of data. Consequently, the site editor offers no warranties or representations as regards maintenance or nondisclosure of data. - Contact information
If you have any questions about this policy or this website, please feel free to contact the webmaster.